Major Retail Chain Selects Samco Software Inc. to Supply its IT Needs
… It is doubtful that another company could have achieved this result …” October 13, 2007 – A Major Retail Chain in Macau, SAR, China selected Samco Software Inc. of Surrey, BC, Canada, to supply their IT needs – hardware, software, training and support for their new retail project.
The network spread over three countries and was comprised of four retail stores totalling almost 20,000 square feet, two warehouses and two offices. After reviewing their options for local and international providers, Samco was selected as the only provider who could deliver a complete solution “out of the box” requiring little if any software application customization, integration and development. Samco was tasked to deliver an integrated, end to end solution consisting of servers, workstations and POS terminals with the Samco Power accounting applications including purchasing, WMS, POS GL/accounting, e-mail and general office applications. Linux was selected for the OS for security and cost reasons.
The greatest challenge was the timeline — less than one month from contract signing to opening the doors. “Samco President, Barry Clarke visited the site and committed that the project could be accomplished if they were the chosen provider. They delivered on that promise, despite many obstacles occurring, and we did not really expect that any company could! . Samco came on site with a team of four, added local support with an additional network engineer and when the doors opened the system was working, and sales staff were ringing sales and taking three currencies from an opening crowd estimated at more than 85,000,” explained Ned Trippe, the Company’s Regional Director for Asia.
Samco continues to provide full service for us — local break and fix for hardware issues, database rationalization verification and training for the staff on all aspects of the system. “This was a truly remarkable accomplishment with an impossible timetable in a challenging market,” quoted Trippe. “It is doubtful that another company could have achieved this result. It speaks to Samco’s product and their willingness to get the job done, no matter the difficulty.”