We have been using Samco Power Accounting software in our hotels and Financial Centre since 1994 to handle our General Ledger, Accounts Payable, Payroll and Time and Attendance needs. We have found that Samco's people are the best at what they do and are all great people to work with. Everyone there is very knowledgeable and completely professional in performing their work and training, They have the ability to deal with all questions in a timely manner while being a joy to work with! They definitely know and enjoy their jobs while having fun doing them at the same time. I recommend Samco’s products and services to anyone without qualification.
— Sheraton Vancouver Wall Centre Hotel - Westin Wall Centre Vancouver Airport Hotel - Comfort Inn Airport Hotel - Wall Centre Financial.
Samco has been providing us with support for their Power Accounting applications for many years and when we realized we needed new computers, we asked them what they recommended? Not only did they provide us with recommendations, but they offered to supply us with the hardware, configure and install it. They also did testing on our network and upgraded it to a system that is far better than what we had installed 2 years before by a local company. Now that we know Samco does all of the work, (they did tell us, we just weren't listening before), we only use them for all our computer needs. We are now having them monitor (manage) our network and do our backups and would never use anyone else again! Hats off to everyone at Samco - You really are the best and now we can relax, because we know you are taking care of our systems so we can take care of what we do best.
—Northern Metalic Sales Calgary.
Samco's support personnel have an excellent knowledge of the software and make sure that I completely understand the problem at hand and the reason behind the solution. I have dealt with a number of other help desks before and that's exactly what they were - 'Help Desks'. They were the ones that needed the help! There was very little support offered and from people without the required knowledge to give it. It really makes things easier knowing that if a problem arises it can be addressed and resolved in a reasonable amount of time.
—Growers’ Supply Limited.
We have been dealers for Power Accounting software for over 20 years and as is so often the case, we have not put on paper the reasons that we continue to supply and support your software in the Greater Toronto area. First of all, we are not blind to other accounting software, as we supply and support other products as well. We have always taken the approach that there is no one software product that is the perfect match for everyone. Therefore we are in a good position to judge. Your product is rock solid and provides a complete audit trail of all transactions, which is crucial in this day and age. Data entry is extremely quick. This promotes efficiency, as that is where most time is spent with any accounting software. It has the most versatile Payroll module that I have ever seen. Sometimes our mutual clients come up with an unusual deduction that they want automated. While I have been challenged, I have always been able set it up for them in Power Accounting. We are looking forward to a continuing relationship with you and your company.
—Bryan Doran & Associates, Systems Consultant, Toronto.
The strength of the software can be summarized as follows: 1. Its ability to handle regular and unusual business transactions or practices. 2. Its ability to retain a very detailed audit trail over many fiscal years. This is especially welcomed by the auditors and accounting staff. 3. Its ability to report on the financial data and to export this data to other financial applications. 4. Its quick and varied response when users need to view data on screen. The exceptional strength of the software is that it is designed and continues to be enhanced for the varied types of users, A) data entry personnel, B) senior accounting and bookkeeping staff ,and finally C) senior management & auditors’ reporting needs.
—Total Office Solutions.
We have worked with Samco since 1997, designing and implementing a nationwide, multi-site network with fully integrated accounting, order entry, purchasing software customized for duty free retail, wholesale and distribution. We utilize a combination of SCO Unix, Windows 95,98 and NT systems and use EDI transactions with major vendors and customers. Samco has consistently gone the extra mile to try to understand our business needs and bring an expanded awareness to solving our problems, not putting on a Band-Aid. We look forward to expanding business with their help and to a long and successful partnership.
—Fairn & Swanson Inc.
“Samco Power Accounting software, in a data intensive operation, such as in Point of Sale or Order Entry, is the best software money can buy given the ease and efficiency of data input and the minimization of mouse movement that otherwise would waste time and money."
—Endeavor Chartered Accountants.
Samco Software talks to Derek Dempster the President of Toy and Hobby Shop Distributor P.M. Hansen Ltd. www.pmhansen.com
We are a Hobby and Toy wholesaler and distributor. Our office and warehouse is located in Richmond, B.C. We carry products from over 40 different manufacturers with over 10,000 different products in our catalog. We have been in business for almost 50 years.
We see it as saving a lot of time for our salespeople but also creating more opportunities to showcase new products. Having our entire catalog online lets people see things they didn't know we carried; it's like a virtual showroom. It’s also about keeping up with technology; if you don't do that, you will be forgotten in my opinion. 9 times out of 10 a new customer will ask you for your website.
Definitely the time saving aspect. Customers are able to check inventory and pricing on their own anytime as well as enter orders. It’s a real benefit when most of our customers are open on the weekend and we are not, so the website is always there for them.
Honestly, yes but only in the short term. We have spent some time properly categorizing all of our products as well as getting pictures. That is a big job with over 10,000 items in our catalog. Once we have finished finding and taking pictures of most of our product, it will definitely save time because of the way it is linked to Samco.
Due to our eSamco site, we have increased our exposure to our industry, as well as to the stores we sell to.
We chose eSamco because of the compatibility with Samco Power Accounting. There is no repeating of tasks, once an item is entered into Samco, it is also in the website.
It took about one month to get everything up the way we wanted it. I feel that is a great turnaround time for what we were trying to do.
Yes, we have nothing but compliments from our customers.
Samco Software speaks with GH Factory Sales, an industrial and tool supplier using eSamco. www.ghfactorysales.com
We are an industrial and tool supply company.
Many of our customers had seen our previous website and we decided to take it one step further, so we could meet the purchasers' and end users' needs.
The online traffic and emails that we receive stating " I was looking at your website" grows every month.
eSamco does nothing but add great benefits for us.
Actually our customers find it more personal and not a carbon copy site.
Not as long as I thought it would. Keeping in contact with our Designated Samco person helped. If a change or tweak was needed, she did it. Also giving her the control to change for both a professional and personal feel was a must.
A great success …I have had many people compliment us on our eSamco site.
Ron Miller, President at Omni Pro Electric talks about eSamco. www.omniprowest.ca
We are an importer and wholesale distributor of wireless equipment, serving the commercial two-way radio industry, wireless internet distribution, wireless data collection, and health care messaging systems. We have been serving these industries from our Calgary offices for 22 years.
As we saw other companies and competitors going to an on-line ordering system, we realized we would have to do this as well. Also we needed a more efficient method of getting product information, stock levels and pricing to our customers. Doing this all by phone calls and paper price lists was very time consuming. Paper catalogs and price lists had been a big expense and time sinkhole that I had for years wanted to somehow get rid of.
Being able to totally eliminate our paper price lists and product specification sheets, or catalog pages is the biggest change. When a customer phones in we can direct him to the site and use that as a basis of making a product selection. They can view the picture to be sure that is what they are after, and see the inventory level and the cost pricing.
Having this system has reduced our office time requirement. The reduction of time previously used in looking after all the paperwork was considerably more than the time now needed to keep the information up to date.
For those customers who use the service there is less chance of an error in the order, and fewer back orders, for if they are ordering for stock and wanted 25 pieces, but we only have 23 units, they will take the 23 and not create a back order.
We had a standalone site for a few years but it was very time consuming to keep up to date, and of course, as it was not connected to our Samco accounting system, it could not display prices or inventory levels.
It took us a few weeks, but only because we had a few thousand pictures to load in, and for many of these we had to take new pictures to get the quality we wanted, and of course we wanted most pictures in the system when we turned it on.
The eSamco system has definitely been a success. The time it saves us far outweighs the cost. About 10% of our order value comes via the order entry. This is somewhat less than I would have expected, but as a lot of our business is the supplying of various pieces for a larger system, I find the customer does some of his research on the site, then still feels they have to call to go over potential options or recommendations from our sales people.
Samco Software talks with Bob Schofield, Manager at Altarus Supply Ltd.
We are a distributor of industrial tools and supplies that cater to mechanical, plumbing, construction, and other trades.
To have a higher profile with smaller companies that rely on online information, and give our larger customers the option of accessing their accounts online.
We have seen an increased use of the online facilities, along with many more inquiries from other prospective customers.
Yes, we have had calls from people that, came across our site and been in contact for product information and pricing.
It was agreed that it would be best done by someone already familiar with our company.
It is still a work in progress, with the downturn in the trades etc. We are looking for more success as the economy continues to pick up, and with eSamco we will be able to handle the volume better.