Customer Relationship Management | Samco Software Inc.

Customer Relationship Management

Samco CRM provides a 360-degree view of your sales prospects, customers and sales team creating an easy to manage, clear picture of your sales approach.

Feature Summary

  • SamcoCRM263x85Contact Management 
  • Opportunity Management
  • Cloud collaboration
  • Tasks
  • Meetings
  • Create quotes
  • Phone calls
  • Interactive action bar
  • Reporting
  • Customizable Dashboards
  • Update Samco customer, vendor, prospects data.
  • Campaign system
  • Email and Calendar integration with Microsoft Outlook. (Email and Campaign system are optional add-ons.)

Advantage summary

  • Make best use of your sales team.
  • Ensure everyone has the same customer information.
  • Access information from anywhere.
  • Provide excellent customer service.
  • Create new opportunities with current customers creating more revenue.
  • Manage decisions with ease knowing data is current.
  • Develop insight in sales performance.
  • Track valuable sales opportunity information.


Collaborate

Samco CRMs offers customer data from any device.  The cloud based approach to CRM means that you and your team can focus on sales prospects wherever you are.  Make sure all points of contact are covered with email integration. Including a campaigning feature to allow quickly addressing sales opportunities.  Todays fast changing business world means you need to be able to adapt quickly. A cloud based CRM means you never have to be without the data you need when you need it. 


Increase Sales and Productivity

A business that isn’t connected to the cloud is at a disadvantage.  Using Samco CRM not only provides access to your customer information at all time but it allows you to avoid costly data entry time.  Productivity of a connected team is also a commodity in todays competitive market.  Your competition is moving fast and so should you.  Access to your information in one place means increased lead conversions and a  better understanding of your sales strategies, what works and why.  With that insight Samco CRM lets you deliver results by putting sales opportunity information at your finger tips.


Customer Gratification

Customer support is one of the most important aspects of any business.  Imagine being able to turn support into gratification.  Samco CRM allows to you reduce support time by providing you with insight into potential customer support requests.  You will be able to deliver on promises of excellent customer support by having customer information shared across your business, accessible to your team at anytime from anywhere.

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